Four situations do not wait for a scheduled appointment: water coming in during a storm, structural damage after high wind, a heating flue that cannot vent, and an animal loose in the chimney. Call and we will tell you honestly whether it is one of them.

If it is the first one, leave the building first and call from outside.
These are real problems and they get worse, but paying emergency rates for them is not necessary.
Water in the firebox during a storm stopped the same day, with the permanent repair scoped once the masonry has.
View serviceSame-week response after named storms: stabilize, close the opening, document the damage for your insurer, then.
View serviceBrick faces shedding after a freeze or storm, stabilized and covered the same day before the next rain gets in.
View serviceBlocked heating flue cleared same day, because a furnace that cannot vent is a carbon monoxide problem, not a.
View serviceAnimal loose in the firebox or trapped in the flue, same-day response with the species identified before.
View service
An emergency visit has a narrower job than a scheduled one. It stops the loss, makes the structure safe, and records the condition. That is usually not the same day as the permanent repair, and we say so upfront rather than rushing a rebuild that will fail.
Masonry needs to dry before it is rebuilt. A flue needs to be scanned before it is used again after a fire. Work done against those constraints has to be done twice.
After a named storm the queue is longer and safety cases come first. If the situation is dangerous rather than inconvenient, say so when you call.
Every visit starts with a written scope confirmation before the work is booked. Serving Greater Houston from a single dispatch point on N Post Oak Rd.
Tell us what the chimney is doing and a Novak technician will map out the next step.