Privacy Policy
How Novak Chimney Masters handles your information when you visit our website. Plain English, no surprises.
Last Updated: [CLIENT TO SET BEFORE PUBLISHING]
Privacy Policy, Novak Chimney Masters
novakchimneymasters.com • 732 N Post Oak Rd, Houston, TX 77024
Introduction
This policy explains how Novak Chimney Masters handles your information when you visit our website.
This Privacy Policy applies to novakchimneymasters.com, operated by Novak Chimney Masters, located at 732 N Post Oak Rd, Houston, TX 77024. It covers what information we collect, how we use it, and what rights you have regarding your data. By using this website, you agree to the practices described here. For privacy-related questions, contact us at in**@*****************rs.com.
Information We Collect
We collect only the information you provide directly or that is generated automatically when you browse the site.
When you submit a contact form, we collect your name, phone number, email address, and any service description you include. This information is used to respond to your inquiry. We do not collect payment information through this website - service billing is handled separately through direct communication.
Automatically collected data includes your browser type, pages visited, time spent on the site, and referral source. This data is collected in aggregate and is not tied to your name or contact information. It is used to understand how visitors use the site and to improve its content.
How We Use Your Information
Your information is used to respond to your inquiry, schedule service, and improve the site - nothing else.
Contact form submissions are used exclusively to follow up on your service request and to schedule a visit. We do not sell your information to third parties. We do not use your contact details to send unsolicited marketing communications. If you contact us, we use your information to respond and, if applicable, to keep a record of the service interaction.
Aggregate site usage data helps us understand which pages are most useful. It guides decisions about content and site structure. No individually identifiable data is used for this purpose.
Cookies and Tracking Technologies
This website uses cookies to collect anonymous data about how visitors interact with its pages.
Cookies - small text files stored on your device - allow us to track aggregate visitor behavior through analytics tools. You can disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using this website or submitting a contact form. It will limit the data our analytics tools can collect about your visit.
If you use a browser extension that blocks tracking scripts, that extension will limit what data is collected from your session.
Third-Party Services
We use a small number of third-party services that have their own data practices.
Google Analytics is used to collect aggregate traffic and behavior data on this site. Google Analytics does not collect personally identifiable information through this integration. Google's privacy policy governs how that data is handled: policies.google.com/privacy.
Our Google Business Profile at https://share.google/nVqS0ch5gIuerkEpS is a separate platform governed by Google's terms. If you submit a review or interact with that listing, Google's privacy policy applies. Any third-party contact or scheduling tools embedded on this site are governed by their own published privacy policies, which are accessible on their respective platforms.
Your Rights and Choices
You can request access to, correction of, or deletion of your personal information.
To make a data request, contact us at in**@*****************rs.com. Include your name and the nature of your request. We will respond within a reasonable time. If you submitted a contact form and want that submission deleted from our records, we will confirm deletion upon request. We do not retain contact form data beyond the period reasonably needed to complete or follow up on a service inquiry.
You may opt out of analytics tracking at any time by adjusting your browser cookie settings or by using the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
Data Retention
We retain contact form data only as long as it is needed to complete or follow up on a service interaction.
Once an inquiry has been resolved or a reasonable follow-up period has passed, contact form data is not retained in active files. Aggregate analytics data does not contain personally identifiable information and is retained by the analytics platform under that platform's own retention settings. If you have questions about a specific record, contact in**@*****************rs.com.
Children's Privacy
This website is not directed at children under the age of 13.
We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through this site, contact us at in**@*****************rs.com and we will delete the record promptly.
Changes to This Policy
When this policy changes, the "Last Updated" date at the top of this page will reflect the revision.
We may update this Privacy Policy from time to time. Continued use of novakchimneymasters.com after any update constitutes acceptance of the revised policy. If you visit this page and the date has changed since your last visit, review the updated content before continuing to use the site.
Contact Us About Privacy
Reach us directly with any privacy question or data request.
Address
Novak Chimney Masters
732 N Post Oak Rd, Houston, TX 77024
Reach Us
☎ (832) 701-0196
✉ in**@*****************rs.com
novakchimneymasters.com
We respond to privacy inquiries at the email address above. For data access or deletion requests, email is the preferred contact method so your request is documented in writing.
Ready to Get Started?
Contact our team today for a free consultation.
Privacy questions? Reach us at (832) 701-0196 or in**@*****************rs.com.
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